Lots of individuals who start using their first web hosting account, or switch companies, usually have enquiries with regard to how specific tasks are performed or come across problems when setting up different things such as e-mails, website settings, and so on. That’s why, lots of hosting companies have compiled documentation with popular questions and issues so as to help their clients obtain info swiftly and easily. Consequently, the help desk support team can devote more time to real issues that particular clients may be encountering, because the solution for the minor things will already be available on the Internet and clients will be able to easily handle them without touching base with the client support team. Having thorough documentation is rather important, particularly for new users with zero prior experience, as the hosting service entails multiple functions and lots of people can get baffled about what to do. A good knowledge base can both help you do the things that you wish and find out how the hosting service works as a whole.

Extensive Online Documentation in Cloud Web Hosting

All Linux cloud web hosting packages that we are offering include an elaborate knowledge base where you can find all you need to know in regard to your web hosting account. Regardless of whether you desire to create a brand new MySQL database, to forward a domain name by means of an .htaccess file or to set up an e-mail address on your desktop computer or hand phone, you can simply read our step-by-step help articles and all the information that you require will be there. When you visit a certain section of the Hepsia Control Panel, you can see articles that are associated with the features that can be accessed through it. In case you want to check the full article archive and get acquainted with all the functions that Hepsia offers, or simply to read generic information about the web hosting service, you can browse through the entire knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve done our utmost to encompass any complication that you may stumble upon, but if you don’t find what you require, you can always contact us, as our technical support staff representatives are at your service 24-7-365.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia hosting Control Panel, which is included in our Linux semi-dedicated hosting, will allow you to access the exhaustive online support documentation that we’ve prepared for you. The articles themselves contain general information about our hosting services, informational tutorials about the various features that you can access, plus troubleshooting instructions that can help you resolve common issues that you could confront. The topics that we’ve covered include practically everything, from elementary things such as how to host a new domain name in the account, to more elaborate ones such as which SSH commands are allowed on the semi-dedicated servers. Relevant articles about the features of a certain Control Panel section will always be available on the right-hand side of the page that you are on, whilst the whole article archive is accessible through the all-encompassing Help section.