Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer assistance team is qualified to rapidly deal with all our Linux cloud web hosting packages clients’ problems and guidance demands. Through our ticket system, you are able to send your inquiry and a support staff fellow member will likely get back to you in only max 1 hour. In fact, practice has shown that the average reaction time frame is Twenty minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Our help support service is offered by a crew of trained employees who will be able to respond to your inquiry immediately. You are able to speak to the tech support team crew by starting a technical support ticket from your Website Control Panel or by posting us an email message. On working days, you may also contact us on the phone or make use of the live chat option.

  • Intuitive help center

  • An Intuitive Help Section

  • If you wish help while working on your site within the Control Panel, you’ll be able to always press the Help key and track down your query in the set of content articles that will show up. We have also turned the majority of the content articles into training videos. The collection of video lessons will come up if you select the Videos button located on the top right.